Privacy Policy
Our Commitment to Privacy
We value your relationship with us as an investor, borrower, or donor, and your privacy is important to us. To better protect your privacy, this notice explains our information practices and the choices you can make about the way your information is used. We do not disclose any nonpublic personal information about our clients to anyone, except as permitted by law. This policy applies to current and former clients, as well as to visitors to our website.
The Information We Collect
We collect and use information in order to service your account and to operate our website.
Information you provide to us. We may collect personal information when you open or maintain an account, apply for a loan, make a donation or investment, sign up for our email list, or contact us. Examples include your name, address, phone number, email address, Social Security number, and banking and credit history information. We may collect this information on an application or other form, in writing, in person, by telephone, electronically, or by any other means.
Information collected automatically online. When you visit investinvermont.org, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, the pages you view, and how you arrived at our site. We use this information to keep the site secure, understand how visitors use it, and improve its content and performance. Most browsers allow you to refuse or delete cookies; doing so may affect how parts of the site function.
How We Use Your Information
Keeping your account information accurate and up to date is very important to us. It is the Vermont Community Loan Fund's intent to maintain the confidentiality of nonpublic personal information regarding the individuals and organizations that borrow from, donate to, or invest in any of the funds it manages. Staff members have access to your information based on their job function and are required to maintain its confidentiality. If a staff member is unsure whether information is confidential, they will seek the advice of their supervisor or the Executive Director. All staff are bound by our personnel confidentiality policy.
Third-Party Service Providers
We use trusted third-party providers to help us operate our website, send email communications, and analyze how our site is used. These providers process information on our behalf and only as needed to deliver their services. We do not sell or rent your personal information, and we do not use it to train artificial intelligence or large language models. We share information with outside parties only with your consent or as required by law.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We do not sell or give the data we collect to any other company, individual, or group except as required by law. Some examples of required disclosures may include:
Recording of deeds and mortgages in public records
An audit or examination
A disclosure in connection with a subpoena or similar legal process
A fraud investigation
How You Can Access or Correct Your Information
We provide you access to your account information through account statements and personal contact. If you find that your account information is inaccurate or out of date, please contact us and we will promptly work with you to correct the error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Your Privacy Preferences Will Be Respected
We frequently acknowledge borrowers, investors, and donors in our annual and quarterly publications. You always have the option to remain anonymous, and you can indicate your preference when you make a donation or investment, or when you borrow from us.
How to Contact Us
Should you have questions or concerns about this privacy policy, please call us at 802-223-1448 or email us at vclf@vclf.org.
Last Updated
June 2026